A Step by Step Guide to GDPR

A Step by Step Guide to GDPR

I’ve been receiving a steady stream of messages asking for tips to handle the transition to GDPR. GDPR isn’t really a ‘one-size fits all’. We all collect and handle data in different ways. This means that we need to look at what we ourselves...
How to transform enquiries into bookings

How to transform enquiries into bookings

I send out a Your Radiant Business newsletter every 2-3 weeks. Maybe you’re already on that list – thank you! – if not, you can easily join from the link on the sidebar. Anyway, every so often when I’m not ‘too’ busy, I offer a free...
Your Annual Review | What’s working for you?

Your Annual Review | What’s working for you?

When did you last review your practice? I do it at the end of every quarter. It helps me see if I’m moving towards my goals, and figure out what’s working and what’s not working. Then I update my goals for the new quarter. I find September is a good...
5 Languages of Client Communication

5 Languages of Client Communication

I forget where I heard about The 5 Love Languages by Gary Chapman, but I’m very glad I bought a copy. I read it way back in 2014 and it really resonated with me. As a school teacher I was taught to use different learning strategies in my lessons so that all my...
Why you need a late cancellation policy

Why you need a late cancellation policy

A step-by-step guide on how to manage a late cancellation, or “no show”, using a system that I implement with my clients too. Whenever I’m teaching Your Radiant Business seminars, one thing I’m always asked about is what I do about late...
How to avoid late cancellations

How to avoid late cancellations

We live in a busy world. Ask someone how they are and the answer is generally, “Really busy!” As a homeopath you must be aware of that. Maybe you’re noticing a few ways that it’s impacting your practice. Is late cancellations one of them? The...