5 Languages of Client Communication

5 Languages of Client Communication

I forget where I heard about The 5 Love Languages by Gary Chapman, but I’m very glad I bought a copy. I read it way back in 2014 and it really resonated with me. As a school teacher I was taught to use different learning strategies in my lessons so that all my...
How to avoid late cancellations

How to avoid late cancellations

We live in a busy world. Ask someone how they are and the answer is generally, “Really busy!” As a homeopath you must be aware of that. Maybe you’re noticing a few ways that it’s impacting your practice. Is late cancellations one of them? The...
Why you need a late cancellation policy

Why you need a late cancellation policy

A step-by-step guide on how to manage a late cancellation, or “no show”, using a system that I implement with my clients too. One thing I’m always asked about is what I do about late cancellations. The last time someone asked me, I said I should...
A system to get you out of ’email overwhelm’

A system to get you out of ’email overwhelm’

One of my favourite topics is email overwhelm. We pop into email to retrieve something that we need and oops, an hour has gone before we know it… Not just for us, but for our clients too. We’re all busy and email keeps us that way. Even worse, it makes us...